Account Number: 39483
AG Communications Limited operates 39 online gambling sites in the UK. They hold UK Gambling Commission licences for casino and bingo operations. Their gambling sites include alfobet.com, betmaze.com, www.dynobet.com and 36 more. AG Communications Limited has 1 regulatory action on record with the UK Gambling Commission.
AG Communications Limited, often referenced in industry directories as AG Communications Limited, is a long-established remote gambling operator serving the UK market under UK Gambling Commission Account Number 39483. Status: Active. Licence types: see the UKGC public register for the live scope. The company is known for operating a large portfolio of online brands on a single, scalable platform, delivering casino, live casino, bingo, and selected betting products to British players under a consistent set of compliance and player-protection standards.
AG Communications Limited entered the UK market in the mid-2010s and grew alongside the rapid expansion of regulated online gambling. The business operates from Malta, with its UK-facing activities governed by the UK Gambling Commission. Over time, the operator became closely associated with a large stable of casinos and betting portals, many of which are delivered on the Aspire Global technology stack. Its operating model blends proprietary brand management with white-label arrangements, enabling the company to launch and steward dozens of sites while maintaining uniform standards for security, fairness, and responsible play.
The company holds an active UK Gambling Commission operating licence under account number 39483. The permissions cover remote gambling activities offered to players in Great Britain. Historically, the scope has included remote casino, remote bingo, and general betting (real events). Because the UKGC may vary licence conditions and product permissions over time, readers should consult the official register for current licence types and any specific conditions attached to the licence. Regardless of the exact mix at any given moment, all UK-facing activity must meet the Commission’s high bar for fairness, transparency, player safety, and anti-money laundering controls.
AG Communications Limited operates an extensive network of brands—85 domains at the time of writing—spanning online casinos, live-dealer experiences, and selected sports or esports betting propositions. Representative brands in the portfolio include Mr Play, Karamba, Hopa, LuckLand, Mr Mega, Regent Play, Griffon Casino, MillionPot, VegasLand, ZetBet, NeptunePlay, PlayLuck, PlazaRoyal, Betiton, QueenPlay, and others. This is not an exhaustive list, and sites may be added, retired, or rebranded from time to time. What typically unifies AG Communications Limited casino sites is a consistent platform experience, standardised account security and verification, and familiar safer-gambling tooling across the estate.
AG Communications Limited operates in one of the world’s most closely supervised gambling markets. UKGC licensees must uphold robust systems for Know Your Customer (KYC), Anti-Money Laundering (AML), and social responsibility (SR). This includes customer identity verification, ongoing risk assessment, politically exposed person and sanctions screening, transaction monitoring, and timely customer interactions when signs of harm appear. Operators must also ensure game fairness, clear terms, and transparent bonus conditions.
Like many large operators, AG Communications Limited has been subject to UKGC regulatory reviews. In November 2022, the business received a £237,600 financial penalty alongside additional licence conditions related to risk-based due diligence. According to later Commission notices, in March 2025 the operator was issued an approximate £1.4 million penalty for failings in AML and social responsibility controls, with funds directed to socially responsible purposes. Following these outcomes, the company has stated a commitment to strengthening systems and controls, including enhanced affordability checks, improved monitoring for risk triggers, and tighter engineering controls to protect deposit-limit integrity. The licence status remains Active.
Across AG Communications Limited casinos, players can expect a wide set of safer-gambling features designed to keep play within personal limits. Typical tools include deposit limits, loss and session limits, time-outs, reality checks, and full self-exclusion. UK customers are supported by GAMSTOP self-exclusion, enabling a single action to block access across licensed sites participating in the scheme. The operator’s teams are trained to identify markers of harm and to take proportionate action—ranging from safer-gambling messaging to account restrictions—when risk indicators are present.
Before gambling, players undergo verification checks to confirm age and identity. For certain activity levels, the operator may request additional Source of Funds documentation to assess affordability and mitigate AML risks. These controls are not only regulatory requirements; they are core safeguards for customers and the wider financial system. AG Communications Limited employs ongoing monitoring to calibrate risk, with graduated interventions when a customer’s play pattern or financial profile warrants closer review.
Games offered on AG Communications Limited casino sites rely on certified random number generators and are subject to independent testing by accredited labs to validate fairness. Return-to-player information is made available so customers can make informed choices. Player data is handled under strong encryption and processed in line with UK data protection law. Payment processing uses industry-standard security, and UK-facing brands accept mainstream local payment methods subject to KYC and risk checks.
Most brands in the AG Communications Limited portfolio run on a modern, mobile-first platform associated with Aspire Global. This multi-vendor environment aggregates a wide catalogue of slots, table games, and live casino titles from leading studios, together with in-game features such as free spins, jackpots, and bonus rounds. Some brands also include betting products (for example, real-event esports or sports) depending on their permissions. Common platform features include quick search and filtering, clear game-info panels, responsible-gambling prompts, and streamlined cashier flows for deposits and withdrawals. The aim is a consistent user experience across devices, backed by customer support and clear help content.
With a large stable of brands under one umbrella, AG Communications Limited casinos offer choice without sacrificing consistency. Many players value the familiar navigation, predictable cashier experience, and uniform safer-gambling controls. For those comparing AG Communications Limited casino sites, the differences typically lie in game mixes, promotions, loyalty mechanics, or the presence of live tables and specialty products, while the underlying compliance and security standards remain aligned to UKGC rules. This approach enables the company to meet different player preferences while maintaining a strong baseline of protection and oversight.
AG Communications Limited’s UKGC licence under account number 39483 is Active. The company currently operates 85 domains, though brand rosters and permissions can evolve. Licence Types: see the UKGC register for current licence types and the most up-to-date list of domains authorised under this licence. If a particular brand appears inactive, it may have been retired or consolidated, which is common in a dynamic, regulated market. The operator continues to develop its compliance framework in line with Commission expectations while providing remote gambling services to UK customers.
Disclaimer: This profile is provided for informational purposes only. For the latest licensing details, regulatory actions, and authorised domains, please check the UK Gambling Commission’s public register.
AG Communications Limited
39483
St George's Business Centre, Level 5",St George's Road,St Julians, Malta
STJ 3200
General Betting Standard - Real Event
Bingo
Casino
A regulatory review under section 116 of the Act was commenced following a Compliance Assessment of the remote Operating Licence of AG Communications Limited (licence number 039483-R-319409-017). The review found failings in AG Communications Limited’s Anti-Money Laundering / Counter Terrorist Financing (AML/CTF) and Social Responsibility (SR) controls. AG Communications Limited failed to comply with the following requirements of the Licence Conditions and Codes of Practice (the LCCP) between May 2023* and October 2024**. Paragraph 3 of Licence Condition (LC) 12.1.1 Anti-money launderingParagraphs 1, 4, 7,9 and 11 of Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction.SRCP 3.9.1 (1) – Identification of Individual Customers – (Remote)LC 4.2.1 (1) – Disclosure to CustomersLC 15.2.1 (15) – Reporting Key EventsSRCP 4.2.6 (1) – Display of RulesSRCP 3.5.3 (1) - Self-exclusion – remote SR code In line with our Statement of Principles for Licensing and Regulation, AG Communications Limited will make a payment in lieu of a financial penalty of £1,407,834. Details of this are set out under the heading Regulatory Settlement. Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: AG Communications Limited Public Statement * With the exception of SRCP 3.5.3 (1) which commenced in October 2022 and concluded in May 2024 ** The other breaches commenced on dates between May 2023 and November 2023 and concluded between December 2023 and October 2024
Following a review of the operating licence undertaken against AG Communications Limited (“the Licensee”), the Commission found that the Licensee breached: Paragraphs 1 and 2 of licence condition (LC) 12.1.1: Anti-money laundering - Prevention of money laundering and terrorist financing In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to: Impose a financial penalty of £237,600 under section 121(1) of the Act 2005Give the Licensee a warning under section 117(1)(a) of the ActAttach additional conditions to the Licensee’s operating licence under section 117(1)(b) of the Act requiring the Licensee to conduct risk based due diligence on the third parties it transacts with. The Licensee co-operated with the Commission throughout the investigation and took corrective steps to address the identified failings.
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