Account Number: 39483
AG Communications LimitedAG operates 39 online gambling sites in the UK. They hold UK Gambling Commission licences for casino and bingo operations. Their gambling sites include alfobet.com, betmaze.com, www.dynobet.com and 36 more. AG Communications LimitedAG has 1 regulatory action on record with the UK Gambling Commission.
AG Communications LimitedAG
39483
St George's Business Centre, Level 5",St George's Road,St Julians, Malta
STJ 3200
General Betting Standard - Real Event
Bingo
Casino
A regulatory review under section 116 of the Act was commenced following a Compliance Assessment of the remote Operating Licence of AG Communications Limited (licence number 039483-R-319409-017).The review found failings in AG Communications Limited’s Anti-Money Laundering / Counter Terrorist Financing (AML/CTF) and Social Responsibility (SR) controls.AG Communications Limited failed to comply with the following requirements of the Licence Conditions and Codes of Practice (the LCCP) between May 2023* and October 2024**.Paragraph 3 of Licence Condition (LC) 12.1.1 Anti-money launderingParagraphs 1, 4, 7,9 and 11 of Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction.SRCP 3.9.1 (1) – Identification of Individual Customers – (Remote)LC 4.2.1 (1) – Disclosure to CustomersLC 15.2.1 (15) – Reporting Key EventsSRCP 4.2.6 (1) – Display of RulesSRCP 3.5.3 (1) - Self-exclusion – remote SR codeIn line with our Statement of Principles for Licensing and Regulation, AG Communications Limited will make a payment in lieu of a financial penalty of £1,407,834. Details of this are set out under the heading Regulatory Settlement.Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: AG Communications Limited Public Statement * With the exception of SRCP 3.5.3 (1) which commenced in October 2022 and concluded in May 2024** The other breaches commenced on dates between May 2023 and November 2023 and concluded between December 2023 and October 2024
Following a review of the operating licence undertaken against AG Communications Limited (“the Licensee”), the Commission found that the Licensee breached:Paragraphs 1 and 2 of licence condition (LC) 12.1.1: Anti-money laundering - Prevention of money laundering and terrorist financingIn line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to:Impose a financial penalty of £237,600 under section 121(1) of the Act 2005Give the Licensee a warning under section 117(1)(a) of the ActAttach additional conditions to the Licensee’s operating licence under section 117(1)(b) of the Act requiring the Licensee to conduct risk based due diligence on the third parties it transacts with.The Licensee co-operated with the Commission throughout the investigation and took corrective steps to address the identified failings.
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