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🎲 Grace Media (Gibraltar) Limited
Account Number: 57869
Grace Media (Gibraltar) Limited operates 37 online gambling sites in the UK. Their gambling sites include www.pandabingo.com, www.onyxslots.com, mangospins.com and 34 more. Grace Media (Gibraltar) Limited has 1 regulatory action on record with the UK Gambling Commission.
This company is a remote gambling operator active in the British market, offering online casino-style games and related products to customers in Great Britain. It holds an operating licence from the Gambling Commission and is authorised to provide remote gambling services to consumers.
The company was established in 2019 and is incorporated in Gibraltar. It forms part of a wider group of gambling and digital marketing businesses that includes Grace Media Limited in the United Kingdom and the marketing agency ActiveWin Media. Grace Media casinos, including various Grace Media casino sites, are part of this group, contributing to the diverse offerings available in the online gambling sector. Publicly available industry sources attribute senior management roles, including chief executive responsibilities, to Warren Jacobs, who has prior experience in online gambling and ecommerce.
The business model combines the operation of its own remote gambling brands with the provision of white-label and turnkey solutions for third parties. These services include customer relationship management, compliance support, payments processing and fraud prevention, alongside access to online gaming content from multiple software providers. The group is reported to hold gambling licences in other European jurisdictions in addition to its British operating licence.
Licensing and Operations
The company holds a Gambling Commission operating licence for remote gambling. According to the Commission’s public register, this authorises it to offer online gambling facilities to customers in Great Britain. Its licensed activities include remote casino-style games and associated products delivered via internet and mobile platforms.
In addition to its British authorisation, industry sources state that the company holds remote gambling licences issued by the Gibraltar regulator and the Malta Gaming Authority. These licences cover activities such as remote casino, bingo, betting on real and virtual events, and the provision of gambling software. Within Great Britain, however, its activities are governed by the terms and conditions of its Gambling Commission operating licence.
The company operates multiple remote gambling brands and domains under this authorisation. These brands collectively offer a portfolio of online slots, casino games (including live-dealer formats) and, in some cases, bingo and sportsbook products. It also supplies white-label platforms for partners seeking to launch online casino and related gambling sites using its infrastructure and operational services. Grace Media sites are among those that benefit from these white-label solutions, enhancing their offerings in the competitive online gambling market.
The Gambling Commission lists the firm’s operating licence as active. There is no public record on the register of the licence being surrendered, suspended or revoked. Any changes to the scope of authorised activities or licence conditions are recorded by the Commission as part of its ongoing regulatory oversight.
Regulatory History
The Gambling Commission has published a regulatory action in relation to this licensee following an investigation conducted outside of a formal licence review. The action is recorded on the Commission’s public register of regulatory decisions.
According to the Commission’s notice, the investigation identified breaches of the licence conditions and codes of practice applicable to the operator. The decision document specifies the regulatory provisions involved and sets out the sanctions imposed. These sanctions included financial and/or remedial measures determined by the Commission in response to the identified breaches.
The regulatory action was concluded with the licence remaining in force, subject to any additional conditions or requirements specified by the Commission. The operator continues to hold an active operating licence and remains authorised to offer remote gambling services in Great Britain in accordance with the Gambling Commission’s regulatory framework.
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🏢 Business Information
Grace Media (Gibraltar) Limited
57869
📍 Address Information
Sovereign Place, 117 Main Street, Gibraltar
GX11 1AA
Gibraltar
📋 Licence Types
No licence information available
This operator may have a pending licence application or expired licence. The UK Gambling Commission's public data exports only include granted (active) licences. For the most current information, please check the official UKGC register .
⚠️ Regulatory Actions
What This Means:
Grace Media (Gibraltar) Limited failed to properly manage self-exclusion requests and did not obtain the necessary consent for direct marketing, which are important rules to protect players. As a result, they have been fined £60,000 by the Gambling Commission. Players can rest assured that this issue won't affect their ability to play, as the company is taking steps to improve its practices.
View Official Details
Following an investigation outside of a licence review, the Gambling Commission (“the Commission”) found that Grace Media (Gibraltar) Limited (“the Licensee”) breached: Social Responsibility Code Provision (“SRCP”) 3.5.3 - Self-exclusion, Paragraph 2 – remote SR code; andSRCP 5.1.11 - Direct electronic marketing consent The failure to comply with a SRCP is a breach of a licence condition by virtue of section 82(1) of the Gambling Act 2005 (“the Act”). In line with the Commission’s Licensing, compliance and enforcement policy statement and the Statement of principles for determining financial penalties, the Commission has decided to impose a financial penalty of £60,000 under section 121(1) of the Act. Commission Officials acknowledge that the Licensee has co-operated with the Commission throughout the investigation. The Commission also notes the Licensee had, and continues to have, policies and procedures in place regarding SRCP 3.5.3 and SRCP 5.1.11, and that the failure was due to human error in the application of these policies and procedures. The Licensee has taken remedial action to address this issue.