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🎲 Hillside (UK Gaming) ENC
Account Number: 55149
Hillside (UK Gaming) ENC operates 1 online gambling site in the UK. Their gambling sites include bet365.com. Hillside (UK Gaming) ENC has 1 regulatory action on record with the UK Gambling Commission.
This entity is a remote gambling operator licensed by the British regulator to offer online casino and bingo products to customers in Great Britain. It holds an active operating licence and forms part of the wider bet365 corporate group, which is ultimately controlled by bet365 Group Limited. The group’s gambling activities trace back to the launch of the bet365 online business in 2000 by Denise Coates.
The company sits within a network of related Hillside-branded entities used by the group to organise its gambling operations in different jurisdictions and product verticals. These include entities responsible for sports betting, gaming and media services in the United Kingdom and overseas. The Coates family retains ownership and control of the group through privately held companies, with no public share listing.
Licensing and Operations
This operator holds an operating licence issued by the Gambling Commission under the Gambling Act 2005. The licence covers remote gambling activities and authorises the provision of online casino and bingo services to customers located in Great Britain. The licence is recorded by the regulator as active.
Under the terms of its operating licence, the company is required to comply with the Licence Conditions and Codes of Practice (LCCP), which set out requirements relating to areas such as customer protection, anti-money laundering controls, technical standards and reporting. The company is also required to ensure that its gambling facilities are provided in accordance with British gambling legislation and any applicable regulatory guidance.
The operator uses trading names and associated internet domains, as listed on the Gambling Commission’s public register, to provide its licensed remote gambling facilities. These trading names and domains are registered to this licence and are subject to the same regulatory obligations. Any changes to the licence, including additions or removals of trading names or domains, are recorded by the Commission on the public register.
As of the latest information available from the regulator, the operating licence remains in force and has not been recorded as surrendered, lapsed or revoked.
Regulatory History
The operator is subject to ongoing regulatory oversight by the Gambling Commission, which has the power to conduct reviews of licence holders under section 116 of the Gambling Act 2005. In 2023, the Commission commenced a section 116 regulatory review into this entity’s remote casino and bingo operations. This type of review allows the regulator to assess whether a licensee is suitable to carry on the licensed activities and whether licence conditions are being met.
In 2023, the Gambling Commission also announced a financial penalty totalling £2.5 million against bet365 group entities for failings related to social responsibility and anti-money laundering controls. The action covered both sports betting and gaming operations conducted under UK licences held within the group. The Commission’s public statement attributed the failings to specific licensed entities within the bet365 structure and set out the remedial steps required.
Any further regulatory actions, variations to licence conditions or outcomes of reviews are published by the Gambling Commission through its public statements and the public register entry for this licence.
🎲 Hillside (UK Gaming) ENC Sister Sites
🏢 Business Information
Hillside (UK Gaming) ENC
55149
📍 Address Information
Office1/2373 Level G, Quantum House, 75 Abate Rigord Street, Ta'Xbiex
XBX 1120
Malta
📋 Licence Types
⚠️ Regulatory Actions
What This Means:
Hillside (UK Gaming) ENC was found to have serious issues with their processes for preventing money laundering and protecting players from gambling harm between May 2021 and September 2022. As a result, they will pay £343,035 instead of a financial penalty, along with £15,685 in costs, and a public statement will be issued about the case. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.
View Official Details
The Gambling Commission commenced a section 116 regulatory review of Hillside (UK Gaming) ENC (the Licensee) - Remote Bingo and Casino Operating Licence Number 055149- R-331499-002 - following a compliance assessment conducted in March 2022. The regulatory review found failings in the Licensee’s processes aimed at preventing Money Laundering (ML) and protecting individuals from being harmed or exploited by gambling. The Licensee failed to comply with the following Licence Conditions and Codes of Practice (LCCP): paragraph 2 of licence condition 12.1.1, requiring operators to comply with the prevention of ML and Terrorist Financing (TF), between May 2021 and July 2022licence condition 12.1.2, requiring operators based in foreign jurisdictions to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information of the Payer) Regulations 2017 (the 2017 Regulations), between May 2021 and July 2022paragraphs 1b and 1c of Social Responsibility Code Provision (SRCP) 3.4.1, requiring licensees to interact with customers in a way which minimises the risk of customers experiencing harms associated with gambling, between October 2021 and September 2022. Taking into account remedial action taken by the Licensee and in line with our Statement of principles for licensing and regulation, the Licensee will pay a total of £343,035 in lieu of a financial penalty. More information about this case can be found in our public statement on the Commission's website: Hillside (UK Gaming) ENC Public Statement