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Account Number: 2091
In Touch Games Limited operates 7 online gambling sites in the UK. Their gambling sites include mrspin.co.uk, www.slotfactory.com, drslot.co.uk and 4 more.
This company is a remote gambling operator offering online casino-style games and bingo to customers in Great Britain. It holds an active operating licence from the Gambling Commission and continues to trade under this authorisation. It was incorporated in January 2003, with some sources indicating commercial activity from around 2001, and later became part of the Skywind Group.
The business originated in the early 2000s supplying gaming machines to the leisure sector before moving into remote gambling. Around 2007 it launched its first dedicated mobile casino product, focusing on mobile-first slot and casino games. Over time it expanded to operate multiple branded online casino and bingo sites aimed at the UK market.
On 7 June 2022 the company was acquired by Skywind Group (also referred to as Skywind Holdings Limited). Following the acquisition it continued to operate its established remote gambling brands in Great Britain. The company has also stated that it donates a proportion of its profits to a related charitable foundation.
The company holds a Gambling Commission operating licence for remote gambling. Under this authorisation it offers online casino-style games, including slots and related products, and provides remote bingo services to customers in Great Britain.
Its operating licence permits it to manufacture, supply, install or adapt gambling software used in connection with its remote gambling services. The business operates exclusively online and by remote means; it is not licensed for non-remote (land-based) gambling activities.
The Gambling Commission public register records the licence as active. Over time the business has operated multiple remote casino and bingo brands under this single corporate licence, all directed at the British market.
The company has been the subject of several regulatory actions by the Gambling Commission concerning its remote gambling operations.
In January 2019 the Commission announced that the operator would pay £2.2 million in a regulatory settlement for failings related to social responsibility and anti-money laundering controls. The settlement included payments to socially responsible causes and the implementation of remedial measures specified by the regulator.
On 9 March 2022 the Commission published a further regulatory action. The operator received an official warning and was required to pay £3.4 million for additional social responsibility and anti-money laundering failures identified between March 2020 and September 2021. The payment was directed to socially responsible causes in lieu of a financial penalty.
In January 2023 the Commission imposed a £6.1 million financial penalty for continued social responsibility and anti-money laundering failings. This action also covered shortcomings in safer gambling interactions and customer due diligence across several of the company’s brands.
On 31 January 2024 the Gambling Commission announced the suspension of the company’s operating licences to carry on online gambling business in Great Britain, under section 118(2) of the Gambling Act 2005, while a review of its activities took place. During the suspension, the Commission stated that the company was required to continue to allow customers to access their accounts and withdraw funds. The public register subsequently records the operating licence as active, indicating that the suspension was lifted and the business is currently authorised to offer remote gambling services in Great Britain.
In Touch Games Limited
2091
Fountain House, Great Cornbow, HALESOWEN
B63 3BL
United Kingdom
In Touch Games Limited was found to have serious issues with their anti-money laundering practices and customer interaction responsibilities. As a result, they have been fined £6,133,310. Players can rest assured that this action won't affect their ability to play, but it's a reminder to keep an eye on their accounts.
The Commission found In Touch Games Limited (the Licensee) had breached: Licence condition 12.1.1 Paragraph 1 Anti-money laundering – Prevention of money laundering and terrorist financing Licence condition 12.1.1 Paragraph 2 Anti-money laundering – Prevention of money laundering and terrorist financing Licence condition 12.1.1 Paragraph 3 Anti-money laundering – Prevention of money laundering and terrorist financing Social responsibility code provision (SRCP) 3.4.1 Customer Interaction - paragraphs 1b, 1c and 2. The failure to comply with an SRCP is a breach of a licence condition of by virtue of section 82(1) of the Gambling Act 2005 (“the Act”). In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to impose a financial penalty of £6,133,310 under section 121(1) of the Act. Commission Officials note the Licensee co-operated with the Commission and acknowledged the failings identified during the assessment and took immediate remedial action