Golden Palms: Kravis Holdings Limited
Licensed by the UK Gambling Commission since 2016 · Torquay
Golden Palms, also known as Palms Casino, is run under a UK Gambling Commission licence held by Kravis Holdings Limited, a company based in Torquay. It may run adult‑only amusement arcades, mixed‑age family arcades with any adult machines kept apart, offer bingo in its venues, and look after the gaming machines it uses there, and its current licence dates from March 2016.
What the licence covers
An arcade that offers gaming machines needs an operating licence from the Gambling Commission, and each venue needs a premises licence from its local council.
- Bingo (Non-Remote): Kravis Holdings Limited can offer bingo in licensed premises.
- Gaming Machine General Adult Gaming Centre (Non-Remote): Kravis Holdings Limited can operate adult gaming centres: arcades for over-18s only.
- Gaming Machine General Family Entertainment Centre (Non-Remote): Kravis Holdings Limited can operate licensed family entertainment centres: arcades open to all ages, with any adult-only machines in a separate area.
- Linked Gaming Machine Technical Supplier (Non-Remote): Kravis Holdings Limited can supply, install and maintain gaming machines in its own venues.
Venue and trading names
Kravis Holdings Limited trades under these names:
- Golden Palms
- Palms Casino
Venues
The Gambling Commission premises register lists 5 adult gaming centres, 1 family entertainment centre and 1 bingo venue for Kravis Holdings Limited.
- Adult Gaming Centre: Agc 1, 2-3 Cary Parade, Torquay TQ2 5EX Map
Premises licence from Torbay Council - Adult Gaming Centre: Agc 2, 2-3 Cary Parade, Torquay TQ2 5EX Map
Premises licence from Torbay Council - Adult Gaming Centre: Agc 3, 2-3 Cary Parade, Torquay TQ2 5EX Map
Premises licence from Torbay Council - Adult Gaming Centre: Agc4, 2-3 Cary Parade, Torquay TQ2 5EX Map
Premises licence from Torbay Council - Adult Gaming Centre: Agc 5, 2-3 Cary Parade, Torquay TQ2 5EX Map
Premises licence from Torbay Council - Family Entertainment Centre: Golden Palms Fec, 2-4 Cary Parade, Torquay TQ2 5EX Map
Premises licence from Torbay Council - Bingo: The Jackpot Lounge, 1-9 Cary Parade, Torquay TQ2 5EX Map
Premises licence from Torbay Council
Register changes
Between 18 January and 7 October 2026
- Non-Remote licence 044356-N-323453 has a new version in the register: 008 (was 006).
Questions and answers
Is Golden Palms licensed?
Yes. Golden Palms is a trading name of Kravis Holdings Limited, which is licensed by the UK Gambling Commission to operate adult gaming centres and licensed family entertainment centres. Kravis Holdings Limited holds Gambling Commission account number 44356. Its current licence started in March 2016.
Who owns Golden Palms?
Golden Palms is operated by Kravis Holdings Limited with a registered address in Torquay.
Is Golden Palms for adults only?
The operator holds two licences. Its adult gaming centres are for people aged 18 and over only. Its family entertainment centres are open to all ages, with any adult-only machines in a separate area.
How many venues does Kravis Holdings Limited have?
The Gambling Commission premises register lists 5 adult gaming centres, 1 family entertainment centre and 1 bingo venue for Kravis Holdings Limited. They are in Torquay.
Licence record
| Activity | Type | Status | Start | Licence number |
|---|---|---|---|---|
| Bingo | Non-Remote | Active | March 2016 | 044356-N-323453-008 |
| Gaming Machine General Adult Gaming Centre | Non-Remote | Active | March 2016 | 044356-N-323453-008 |
| Gaming Machine General Family Entertainment Centre | Non-Remote | Active | March 2016 | 044356-N-323453-008 |
| Linked Gaming Machine Technical Supplier | Non-Remote | Active | April 2017 | 044356-N-323453-008 |