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Account Number: 51250
Lindar Media Limited is a UKGC-licensed gambling operator.
Lindar Media Limited is a remote gambling operator licensed by the Gambling Commission of Great Britain and is currently recorded as active. It was founded in 2014 and is led by its founder and chief executive officer Savvas Fellas.
The company was established in 2014 in the United Kingdom with an initial focus on bingo websites, affiliate programmes, and software solutions. It later developed and launched the MrQ.com brand in 2018, using its own technology rather than third‑party bingo platforms.
Lindar Media Limited is described in public sources as an independently operating company with no stated parent company or subsidiaries. Its commercial activity centres on online casino and online bingo under the MrQ.com brand.
Lindar Media Limited holds a Gambling Commission operating licence under account number 51250. This operating licence authorises it to offer remote gambling services to customers in Great Britain in accordance with the terms and conditions of the licence.
The business trades as Mr Q and runs the MrQ.com online gambling website. Its activities include the operation of online casino games and online bingo for consumers in the licensed jurisdiction.
On 20 September 2023 the Gambling Commission announced regulatory action against Lindar Media Limited following a compliance assessment in September 2022 and a review under section 116 of the Gambling Act 2005. The regulatory action related to licence condition breaches identified between July 2021 and September 2022.
The operator accepted a regulatory settlement totalling £690,947. The Gambling Commission stated that this sum would be directed to socially responsible causes.
The Commission identified anti‑money laundering failings, including inadequate policies, procedures, controls and risk assessments. It found that customers were automatically assigned a low‑risk rating on registration and that thresholds allowed customers to deposit or lose up to £10,000 before checks were conducted.
The Commission also recorded social responsibility failings in relation to customer interaction and safer gambling controls. These included ineffective use of deposit and loss triggers, shortcomings in the handling of high‑velocity deposits, marketing issues, the absence of an annual financial contribution for research into the prevention of gambling harms, and an unapproved dual role held by the Head of Regulatory Compliance.
The Gambling Commission stated that the failings occurred during a period of rapid growth for the business. Public statements record that the operator has since addressed the issues identified in the regulatory findings.
Lindar Media Limited
51250
QUEENS HOUSE, 58 VICTORIA STREET, ST. ALBANS
AL1 3HZ
United Kingdom
Lindar Media Limited was found to have serious failings in preventing money laundering and protecting customers from gambling harm between July 2021 and September 2022. As a result, they have agreed to pay £690,947 and will face stricter licence conditions moving forward. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.
The Gambling Commission commenced a section 116 regulatory review of Lindar Media Limited (the Licensee), Combined Remote Operating Licence Number 051250-R-328289-006, following a compliance assessment conducted in September 2022. The regulatory review found failings in Lindar Media Limited’s processes aimed at preventing Money Laundering (ML) and protecting individuals from being harmed or exploited by gambling. Officials found that, between July 2021 and September 2022, Lindar Media Limited failed to comply with the following Licence Conditions and Codes of Practice (LCCP): paragraphs 1, 2 and 3 of licence condition 12.1.1 requiring compliance with measures to prevent ML and Terrorist Financing (TF)ordinary code provision 2.1.1 requiring non-remote and remote casino licence holders to act in accordance with the Commission’s guidance on Anti-Money Laundering (AML): The Prevention of Money Laundering and Combating the Financing of Terrorism – Guidance for remote and non-remote casinoslicence condition 15.2.1(4) – requiring licensees to notify the Commission of specific key events, such as the appointment of a person to, or a person ceasing to, occupy a key positionlicence condition 1.2.1(3) – requiring compliance relating to specified management officesparagraphs 1a, 1b and 2 of Social Responsibility Code Provision (SRCP) 3.4.1 - requiring licensees to identify and interact with customers who may be at risk of or experiencing gambling related harms in a way which minimises the risk of customers experiencing harms associated with gambling, and to take into account the Commission’s guidance on customer interactionSRCP 5.1.6 – requiring licensees are compliant with advertising codesSRCP 3.1.1(2) – requiring licensees to make an annual contribution in relation to combating problem gambling. Taking into account the remedial action taken by Lindar Media Limited prior to and immediately following the compliance assessment, and in line with our Statement of principles for licensing and regulation, Lindar Media Limited will pay a total of £690,947. More information about this case can be found in our public statement on the Commission's website: Lindar Media Limited Public Statement