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Account Number: 39335
ProgressPlay Limited operates 142 online gambling sites in the UK. Their gambling sites include https://www.queensbingo.com/, acelucky.com, www.funkyjackpot.com and 139 more. ProgressPlay Limited has 2 regulatory actions on record with the UK Gambling Commission.
This company is a remote business-to-consumer gambling operator and platform provider that offers online casino and sports betting services, including progress play casinos and other progress play sites operated under its licence. It holds an active operating licence from the British regulator and continues to provide facilities for real‑money gambling to customers in Great Britain on behalf of multiple branded casino and betting sites. The business was founded in 2012 as a white‑label iGaming platform, supplying turnkey solutions for online casinos and sportsbooks. It operates as a B2B supplier to third‑party brands while also acting as the licensed operator for those brands in regulated markets, including Great Britain. In the United Kingdom, a related company, ProgressPlay U.K. Limited, is registered at Companies House, with filings indicating that Godric Investments Ltd. in the British Virgin Islands has held 75 per cent or more of its shares since May 2017. Public sources identify Itai Lowenstein (also spelled Loewenstein) as chief executive officer. The company specialises in providing a managed platform that covers game content, payment processing, customer relationship tools and compliance infrastructure for casino and betting operators.
The operator holds a UK Gambling Commission operating licence with active status. This licence authorises it to provide remote gambling services to customers in Great Britain. Under this framework it can offer facilities for online casino games, including slots and table games, as well as remote betting products, enabling it to act as the licensed operator behind a range of progress play casino and progress play ltd betting sites brands. As a white‑label and turnkey platform provider, it uses its operating licence to contract with third‑party brand owners that wish to enter the British online gambling market without obtaining their own licence. The licence allows the company to be responsible for regulatory compliance, customer due diligence, anti‑money laundering controls, and fair and open gambling requirements for the brands it operates. The Gambling Commission’s public register lists multiple trading names associated with this licence, covering a variety of casino and sports betting offerings aimed at the UK market. The operating licence remains current and has not been recorded as surrendered, revoked or lapsed on the public register. No non‑remote (land‑based) operating licences are associated with this account number, indicating that its licensed activities are focused on remote gambling rather than physical premises.
The UK Gambling Commission public register entry for this operator shows the licence as active. The register does not list any revocations or suspensions for this operating licence. Publicly available summaries do not indicate that the licence has been subject to regulatory settlement agreements, financial penalties, or formal warning notices published by the Commission. If such actions were to be taken, they would normally appear in the regulator’s enforcement publications and on the licence summary page. Beyond the information contained in the public register, there is no widely reported record of regulatory sanctions, licence transfers, or enforcement outcomes specific to this operating licence.
ProgressPlay Limited
39335
Kolonakiou 26,Office No.18, Agios Athanasios, Limassol
4103
Cyprus
ProgressPlay Limited has been fined £1 million for failing to properly manage anti-money laundering measures and social responsibility practices across its 134 websites. The Gambling Commission found that the company did not adequately assess risks or monitor customer activity, which could lead to gambling-related harm. Players can rest assured that this action won't affect their ability to play, but they should keep an eye on their accounts for any updates.
£1m fine for online operator ProgressPlay Limited +
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21 August 2025 +
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A gambling business will pay a £1m fine after a Gambling Commission compliance assessment revealed Anti-Money Laundering (AML) and social responsibility failings. +
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ProgressPlay Limited – which runs 134 websites – has also been given a warning and is expected to undergo a third-party audit following the conclusion of the licence review to ensure it is effectively implementing anti-money laundering and social responsibility policies, procedures and controls. +
Anti-money laundering failures included: +
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the Licensee did not conduct an appropriate Money Laundering and Terrorist Financing (MLTF) risk assessment and did not implement appropriate controls to minimise the risk of MLTF +
not considering all risks associated with its business and therefore failed to take a sufficiently risk-based approach to AML +
failing to sufficiently scrutinise transactions carried out during the course of customer relationships—including, where necessary, verifying the Source of Funds (SoF)—to ensure those transactions were consistent with the casino’s understanding of the customer, their business activities, and their risk profile. +
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Social responsibility failures included: +
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not having in place adequate systems and processes to effectively monitor customer activity at the point of account opening - this meant that early identification of any potential gambling related harm or the implementation of appropriate interventions was put at risk +
employing a customer interactions policy which failed to adequately address the elements of identify, act and evaluate set out in the Remote Customer Interaction section of the Licence Conditions and Codes of Practice +
failure to implement adequate processes to understand the impact of individual interactions and actions on a customer’s behaviour, the continued risk of potential harm and t
ProgressPlay Limited was found to have serious issues with their anti-money laundering practices and customer interaction policies, which are important for keeping players safe. As a result, they received a £1,000,000 fine, a warning, and must now undergo a third-party audit to ensure they improve their operations. This action won't affect your ability to play, but it's a reminder for players to stay aware of how their chosen sites manage safety and compliance.
Following a review of the operating licence undertaken against ProgressPlay Limited (the Licensee) the Commission found that the Licensee: Breached paragraphs 1, 2 and 3 of Licence Condition 12.1.1 - Anti-money laundering - Prevention of money laundering and terrorist financing.Breached Licence Condition 12.1.2 Anti-money laundering measures for operators based in foreign jurisdictions.Failed to comply with paragraphs 1, 4, 9 & 12 of Social Responsibility Code Provision 3.4.3: Customer Interaction. Failure to comply with a social responsibility code provision is a breach of a licence condition by virtue of section 82(1) of the Gambling Act 2005. In addition, Officials consider the Licensee failed to adequately consider Ordinary Code Provision (“OCP”) 2.1.2 paragraph 1 and OCP 2.1.1 paragraph 1 – Anti-money laundering. In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to: (i) Give the Licensee a warning under section 117(1)(a) of the Act(ii) attach an additional condition to the Licensee’s operating licence under section 117(1)(b) of the Act requiring the Licensee to conduct a third-party audit within 6 months of the conclusion of the review, to examine whether the Licensee is effectively implementing its anti-money laundering and social responsibility policies, procedures and controls(iii) impose a financial penalty of £1,000,000 under section 121 of the Act. The Licensee co-operated with the Commission throughout the investigation and took corrective steps to address the identified failings.