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⚠️ Regulatory Actions

Browse all regulatory actions taken by the UK Gambling Commission against licensed operators.

Showing 139 regulatory actions

ProgressPlay Limited
9 May 2025
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

ProgressPlay Limited was found to have serious issues with their anti-money laundering practices and customer interaction policies, which are important for keeping players safe. As a result, they received a £1,000,000 fine, a warning, and must now undergo a third-party audit to ensure they improve their operations. This action won't affect your ability to play, but it's a reminder for players to stay aware of how their chosen sites manage safety and compliance.

Spreadex Limited
7 May 2025
Sanction
Outcomes: Conditions attached to the licence, Financial penalty, Conditions attached to the licence and Financial penalty

Spreadex Limited has been penalised for failing to properly prevent money laundering and for not engaging with customers as required. They received a fine of £2,022,000 and additional conditions have been added to their operating licence. This action won't affect your ability to play, but it's a reminder to monitor your accounts and ensure your gambling operator is following the rules.

Lee Walker
6 May 2025
Sanction
Outcomes: Financial penalty and Financial penalty

Lee Walker failed to submit important regulatory information on time, which is against the rules set by the Gambling Commission. As a result, he has been fined £530.00, but players can rest assured that this won't affect their ability to play.

Fun City (UK) Limited
6 May 2025
Sanction
Outcomes: Financial penalty and Financial penalty

Fun City (UK) Limited was found to have failed to submit required reports to the Gambling Commission. As a result, they have been fined £500. This action won't affect your ability to play, but it's a reminder for players to keep an eye on their accounts and ensure their operators are compliant.

Taichi Tech Limited
17 April 2025
Sanction
Outcomes: Conditions attached to the licence and Financial penalty

Taichi Tech Limited, operating as Fafabet, was found to have violated several rules regarding fair practices, money laundering prevention, and customer interaction. As a result, they have been fined £170,000 and must undergo a third-party audit within the next year to ensure they are following the necessary regulations. This action should not affect your ability to play, but it's a reminder for players to stay aware of how operators manage their accounts.

Bingo Lingo Limited
2 April 2025
Sanction
Outcomes: Financial penalty

Bingo Lingo Limited failed to submit important regulatory returns on time, which is against the rules set by the Gambling Commission. As a result, they have been fined £465.00, but they have already taken steps to prevent this from happening again. This action won't affect your ability to play on their site.

Football Pools Limited
27 March 2025
Settlement
Outcomes: Payment in lieu of financial penalty;375000, Public statement and Commission costs

Football Pools Limited failed to properly manage their anti-money laundering and social responsibility measures for online betting, which could lead to potential risks. As a result, they have agreed to pay £375,000 instead of facing a formal fine and will also cover the Gambling Commission's costs. Players can continue to use their services, but should stay informed about any updates regarding the company's practices.

J&E Slots Unlimited
20 March 2025
Sanction
Outcomes: Financial penalty

J&E Slots Unlimited was fined £500 for failing to submit important regulatory information on time. The Gambling Commission noted that the company has taken steps to improve its processes for future submissions. This action won't affect your ability to play with them, but it's a reminder for players to keep an eye on their accounts.

Robert Waterhouse
20 March 2025
Sanction
Outcomes: Financial penalty

Robert Waterhouse failed to submit required reports to the Gambling Commission, which is a breach of their licence conditions. As a result, they have been fined £750. This action does not affect your ability to play with them, but it's a reminder for all players to keep an eye on their accounts.

Corbett Bookmakers Limited
20 March 2025
Financial penalty
Outcomes: Financial penalty - £686,070

Corbett Bookmakers Limited has been fined £686,070 for failing to protect customers and prevent money laundering. They did not properly identify or interact with players who were at risk of gambling harm and allowed significant sums to be staked without verifying where the money came from. This action won't affect your ability to play, but it's a reminder for players to stay aware of their gambling habits.

Corbett Bookmakers Limited
6 March 2025
Sanction
Outcomes: Conditions attached to the licence, Conditions attached to the licence and Financial penalty

Corbett Bookmakers Limited was found to have serious issues with preventing money laundering and ensuring responsible gambling practices. As a result, they have been fined £686,070 and must undergo a third-party audit within a year to ensure they improve their policies. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and responsible gambling practices.

Norwich City Football Club
5 March 2025
Sanction
Outcomes: Financial penalty and Financial penalty

Norwich City Football Club failed to submit important regulatory information on time, which is against the rules set by the Gambling Commission. As a result, they have been fined £250. Players can rest assured that this issue won't affect their ability to play or their accounts.

Sean Randall
5 March 2025
Sanction
Outcomes: Financial penalty

Sean Randall failed to submit required reports to the Gambling Commission, which is a breach of their licence conditions. As a result, they have been fined £460. This action does not affect your ability to play, but it's a reminder for all players to ensure their accounts are with compliant operators.

Harry Smith and Elsie Blockley Smith
4 March 2025
Sanction
Outcomes: Warning

Harry Smith and Elsie Blockley Smith, operating as H&H Entertainments and Smith Amusements, were found to have failed in several areas, including anti-money laundering measures and customer self-exclusion protocols. As a result, they received a warning from the Gambling Commission but no financial penalty. Players can continue to use their services, but should stay informed about any updates regarding the company's compliance.

AG Communications Limited
4 March 2025
Regulatory action
Outcomes: Regulatory action - £1

AG Communications Limited, which operates as AspireGlobal, has been fined £1.4 million for failing to protect customers from gambling harm and for not properly preventing money laundering. They did not have effective systems to monitor and limit how much customers could spend quickly, and some customers were able to gamble large amounts without proper checks. This fine will go to socially responsible causes, and it won't affect your ability to play on their sites, but it's a reminder for players to stay aware of their gambling habits.

Merkur Slots UK Limited
13 February 2025
Financial penalty
Outcomes: Financial penalty - £95,450

Merkur Slots UK Limited has been fined £95,450 for failing to protect a customer who lost £1,981 at their Stockport gaming centre. They did not interact with the customer during their gambling sessions, which goes against rules designed to keep players safe. This action highlights the importance of operators ensuring their staff are trained to identify and assist customers who may be at risk, but it won't affect your ability to play at their venues.

AG Communications LimitedAG
4 February 2025
Settlement
Outcomes: Payment in lieu of financial penalty;1407834, Divestment;220334, Commission costs and Public statement

AG Communications Limited was found to have serious issues with their anti-money laundering and customer safety measures, failing to follow several important regulations. As a result, they have agreed to pay £1,407,834 instead of facing a financial penalty, and they will also have to make changes to their operations. This action won't affect your ability to play, but it's a reminder to stay aware of how companies handle your information and safety.

A B Bet Limited
4 February 2025
Sanction
Outcomes: Warning

A B Bet Limited was found to have not properly reported suspicious activities related to their betting operations. As a result, they received a warning from the Gambling Commission. Players can continue to use their services, but it's always a good idea to keep an eye on your accounts.

Merkur Slots UK Limited
24 January 2025
Sanction
Outcomes: Financial penalty

Merkur Slots UK Limited was found to have failed in their responsibility to properly interact with customers at their premises, which is a requirement for their licence. As a result, they have been fined £95,450. Players can rest assured that this issue won't affect their ability to play, as the company is taking steps to improve their customer interaction practices.

R & F Wilmot Limited
20 January 2025
Sanction
Outcomes: Financial penalty

R & F Wilmot Limited failed to submit required reports to the Gambling Commission, which is against the rules. As a result, they have been fined £450. This action won't affect your ability to play, but it's a reminder for all operators to comply with regulations.

Greentube Alderney Limited
9 January 2025
Settlement
Outcomes: Payment in lieu of financial penalty;1000000, Divestment;22113, Commission costs and Public statement

Greentube Alderney Limited was found to have inadequate controls to prevent money laundering and ensure responsible gambling between September 2022 and June 2023. As a result, they have agreed to pay £1,000,000 instead of a financial penalty, along with additional costs, and will need to improve their practices. This action does not affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

IMG Arena US, LLC
7 January 2025
Sanction
Outcomes: Financial penalty

IMG Arena US, LLC was found to have failed to submit required reports to the Gambling Commission, which is a breach of their licence conditions. As a result, they have been fined £450.00. This action does not affect your ability to play, but it's a reminder for operators to comply with regulations.

Fairbetter Limited
12 December 2024
Sanction
Outcomes: Revoked

Fairbetter Limited has had its operating licence revoked because it failed to meet important rules, including those related to fair practices and preventing money laundering. As a result, they can no longer operate legally in the UK. Players should note that this decision does not affect their ability to play elsewhere, but it's a reminder to stay aware of the companies they choose to gamble with.

Amatic Industries Gmbh
3 December 2024
Sanction
Outcomes: Financial penalty

Amatic Industries GmbH was found to have failed to submit important regulatory information on time, which is a breach of their licence conditions. As a result, they have been fined £500. This action won't affect your ability to play, but it's a reminder for companies to keep their reporting up to date.

Sportito SRL
7 November 2024
Sanction
Outcomes: Financial penalty

Sportito SRL failed to meet certain reporting requirements set by the Gambling Commission. As a result, they have been fined £600. This action does not affect your ability to play on their platform, but it's a reminder for all players to stay informed about the companies they use.