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⚠️ Regulatory Actions

Browse all regulatory actions taken by the UK Gambling Commission against licensed operators.

Showing 85 regulatory actions

Mr Green Limited
28 March 2023
Settlement
Outcomes: Divestment;218310, Payment in lieu of financial penalty;3750000, Commission costs, Variation to apply conditions to licence and Public statement

Mr Green Limited failed to meet important rules for safer gambling and preventing money laundering between May 2020 and October 2021. As a result, they have agreed to pay £3.75 million, which includes a £218,310 divestment, and will face new conditions on their licence. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

TGP Europe Limited
22 February 2023
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

TGP Europe Limited was found to have serious issues with their anti-money laundering practices and customer interaction responsibilities. As a result, they received a fine of £316,250, a warning from the Gambling Commission, and additional conditions added to their operating licence. This action won't affect your ability to play, but it's a reminder to stay aware of how operators manage your accounts.

Blue Star Planet Limited
16 February 2023
Settlement
Outcomes: Payment in lieu of financial penalty;620000, Public statement and Commission costs;3571

Blue Star Planet Limited was found to have serious issues with their processes for preventing money laundering and protecting vulnerable customers. As a result, they agreed to pay £620,000 instead of facing a financial penalty, along with covering £3,571 in Commission costs. This action won't affect your ability to play, but it's a reminder for players to stay aware of responsible gambling practices.

Platinum Gaming Limited
13 February 2023
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

Platinum Gaming Limited was found to have serious issues with their anti-money laundering practices and customer interaction, meaning they didn't do enough to prevent money laundering or properly engage with their customers. As a result, they received a warning and were fined £2,937,599, along with new conditions attached to their licence. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts.

32Red Limited
25 January 2023
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

32Red Limited was found to have failed in their anti-money laundering measures and did not properly interact with customers regarding responsible gambling. As a result, they received a warning and were fined £4,195,655, along with new conditions attached to their licence. This action won't affect your ability to play, but it's a reminder to stay aware of responsible gambling practices.

SCGO Limited
17 January 2023
Settlement
Outcomes: Payment in lieu of financial penalty;302500, Divestment;35131, Commission costs;15606, Variation to apply conditions to licence and Public statement

SCGO Limited was found to have serious issues with their money laundering prevention and safer gambling practices between October 2020 and June 2021. As a result, they agreed to pay £337,631, which includes a financial penalty and costs, and will now have stricter conditions on their licence. This action won't affect your ability to play, but it's a reminder to stay aware of how operators manage your accounts.

In Touch Games Limited
9 January 2023
Sanction
Outcomes: Financial penalty

In Touch Games Limited was found to have serious issues with their anti-money laundering practices and customer interaction responsibilities. As a result, they have been fined £6,133,310. Players can rest assured that this action won't affect their ability to play, but it's a reminder to keep an eye on their accounts.

Tonybet OU
3 January 2023
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

Tonybet OU was found to have violated several regulations, including failing to ensure fair practices and not properly preventing money laundering. As a result, they received a fine of £442,750, a warning, and additional conditions attached to their licence. This action does not affect your ability to play, but it's a reminder to keep an eye on your accounts and ensure the operators you use are compliant.

Eaton Gate Gaming Limited
8 December 2022
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

Eaton Gate Gaming Limited was found to have serious issues with their anti-money laundering practices and customer interactions, which are important for keeping gambling safe and responsible. As a result, they received a warning, were fined £480,305, and must undergo a third-party audit within a year to ensure they improve their operations. This action won't affect your ability to play, but it's a reminder for players to stay aware of how their accounts are managed.

AG Communications LimitedAG
14 November 2022
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

AG Communications Limited was found to have failed in their anti-money laundering responsibilities, which could allow for money laundering and terrorist financing. As a result, they were fined £237,600, received a warning, and now have additional conditions on their licence requiring them to better vet their third-party transactions. This action won't affect your ability to play, but it's a reminder to keep an eye on your accounts.